We expect the best from our staff, providing rigorous and ongoing training. We expect them to deliver on the promise we make to provide safety and peace of mind. But when a Hastings Water Works employee steps away from the pool, what happens?

In the case of Hastings Water Works Service Technician Tom Wickert, they go right on delivering safety and peace of mind.  

Good Samaritan Tom Wickert

Last week, we received a phone call from Mary Murphy, who lives in Muirwood Village in North Ridgeville. She explained that she is 79 years old and had an episode on Sunday, June 23, where she fell in her front yard. Her two elderly neighbors that came to assist were unable to stand her up.

Tom had departed the Muirwood Village HOA pool and was headed to his next location, but as he was driving by, he noticed the elderly group was in distress. With no hesitation, he stopped to assist Mary. Tom provided first aid for an open wound on Mary’s face that she got from the fall on the sidewalk, and then he helped her stand up and get back into her home safely.

Mary called because she wanted to make sure that we knew what a good person Tom was and to tell us how grateful she was that he stopped to offer assistance. We are proud of Tom and pleased that Mary took the time to let us know of his heroics.

Tom has been working for Hastings Water Works since 2013. Thanks, Tom, for being the kind of person we’re proud to have as part of the Hastings Water Works family!