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Hastings Water Works Receives Superior Service Award

 

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Hastings Water Works Provides Safety and Peace of Mind for Our Clients and their Families

Hastings Water Works is the largest swimming pool service, maintenance, and management company in Ohio, serving clients across all sectors: commercial, residential and municipal throughout all of northeast Ohio, including the greater Cleveland and Akron areas.

We specialize in seasonal pool openings, closings, repairs, and weekly cleanings, as well as all equipment installation, repair and maintenance for spas and water features, including indoor and outdoor fountains and reflecting pools.

Hastings Water Works can provide expert consulting and analysis of your facility’s lifeguard requirements, programming, and facility maintenance needs. We can also provide professional lifeguards, managers, and certified service technicians for a comprehensive facility management package.

Rest easy knowing your investment is being managed and safeguarded by Hastings Water Works experienced and professionally trained lifeguards and service technicians. Learn more about our services:

Residential Pools

Cleaning, maintenance, service and repair of residential swimming pools, hot tubs and water features serving all of N.E. Ohio including the greater Cleveland and Akron areas.

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Commercial Pools

Commercial swimming pools and Aquatic Facilities, including; hot tubs, water features and fountain repair, cleaning, VGB compliance service and Lifeguard staffing.

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Lifeguards

Lifeguard jobs, staffing, training, certification and facility management services for commercial and municipal pools, including swim lessons, aerobics, support services and VGB compliance.

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Repair and Replacement Services

Time to repair, replace or upgrade?

Our professional aquatic management service is available for your pool, spa and water features. We provide expert advice about upgrades, replacements and repairs, including ways to save money and improve efficiency.

Hastings Water Works can:

  • Repair and install winter mesh safety covers
  • Create custom vinyl liners in dozens of prints and designs
  • Repair tiles and pool
  • Detect and repair underground leaks
  • Repair standard and fiber optic lights
  • Install and maintain salt generators, chemical controllers and chlorinators
  • Install and maintain all pumps, filters, motors and automatic cleaners
  • Provide off-season preventive maintenance

Contact us today to schedule your repair or maintenance service.

Polite, Knowledgeable, and Friendly

Thanks so much for sending Brandon this morning. He found a clogged pump. Everything is up and running ! It is so nice knowing that I can get help from you. Everyone that comes to our house from Hastings is so polite, knowledgeable and friendly.… Read more “Polite, Knowledgeable, and Friendly”

5 Stars for Hastings Water Works!

5 stars to Hastings Water Works for excellent customer service, responsiveness and execution. Needed a second opinion to determine if I had algae or dirt in my pool. Referred to Hastings by a life-long friend, who uses Hastings for everything. Called Hastings around 11 a.m.… Read more “5 Stars for Hastings Water Works!”

Diligent Service

Your service department was great to work with. They responded in a timely manner and did their best to keep things running smoothly. The supervisor assigned to Maple Heights was Victoria Riley. I cannot say enough about this young woman. She kept in touch with me… Read more “Diligent Service”

Exceptional Service

I want to let you know that I am very proud of the cleanliness of our pools and look forward to enjoying swimming in that beautiful water every year now that I’m retiring. Your service technicians at Hastings Water Works have always provided exceptional service, ensuring pool chemistry… Read more “Exceptional Service”

Personal Service

I just wanted to drop you a line to let you know how impressed I am with your firm, your team, and your service. The guys opened the pool and it looks great. They have even been out to clean it. I even like the… Read more “Personal Service”

Excellent Experience!

This is Shelby Goldstein, Director of Park Synagogue’s day camp. I know that unfortunately it’s way more common for customers to reach out with concerns or complaints, but I have been having such a positive experience this summer and wanted to make sure that I… Read more “Excellent Experience!”

Responsive Service

I just wanted to take this opportunity to tell you how much I appreciate your responsive service. Being that we have two separate systems there are many issues. Each and every time I call or email you I am never disappointed. You always respond promptly… Read more “Responsive Service”

Wouldn’t Recommend Anyone Else!

“We have always received excellent service from Hastings, be it the on-site crews (Alex, Brandon, etc.), service via Ryan Schweikert, and Project Management from Mike Klauser. I wouldn’t recommend anyone else.” John Soberay Board President Oak Knolls Condominium… Read more “Wouldn’t Recommend Anyone Else!”

Courteous and Prompt

I was very pleased with your service. Your workers were quite courteous and prompt when I needed the new pump and service on the pump electric line. You will certainly be back to close the pool this fall. Thanks, Joan K. May… Read more “Courteous and Prompt”

Great Service

Service was great! I am just so pleased, I can’t even compare you with the company I have used in the past. I have told my friends that have pools. I would like to schedule regular service. I will call you to see what my… Read more “Great Service”

Pool Repairs

I just want to tell you and your crew what a great job you ALL have done. Your ideas have given new life and a fantastic look to our pool. The new plumbing is great and the water level seems to be holding steady so… Read more “Pool Repairs”

Professional, Diligent, and a Positive Attitude

We go through a swim season running at warp speed every year. Just wanted to stop and take a moment to let you know that your management team of Rachel and Sami have been great to work with this summer. They have worked diligently and… Read more “Professional, Diligent, and a Positive Attitude”

Rapid, Professional Country Club Pool Openings

I just wanted to take a moment to thank you and your team at Hastings Water Works for all of your efforts in getting the pools open in a timely fashion at Signature of Solon/Fox Meadow/Weymouth Country Clubs. I realize that your team had minimal… Read more “Rapid, Professional Country Club Pool Openings”

Hastings Water Works Is a Great Company

I wanted to share my appreciation to you for the work that was performed yesterday on our pool. As you know, we had a significant leak that was slightly out of warranty on work you had performed earlier. The guys that arrived yesterday were extremely… Read more “Hastings Water Works Is a Great Company”

New Pool Cover

Just wanted to thank you for installing the new pool cover for me this summer. Over the years I have tried to receive service from several of the local pool companies to no avail. It was always “well we didn’t install the pool” or “we’re… Read more “New Pool Cover”

Prompt and Professional

We truly appreciate both of your promptness and professionalism! We were very impressed with Heather and the Hastings’ Team yesterday and are looking forward to another great season! Thank you for both of your hard work… Read more “Prompt and Professional”

Helpful, Communicated Well, and Diagnosed – and Fixed the Problem

Your techs were here yesterday and did a really nice job servicing the pool and spa. Both had accumulated debris in the bottom, but are totally clean now. I have to admit I was suffering from the ”where’s Jeff?” syndrome when I saw how young… Read more “Helpful, Communicated Well, and Diagnosed – and Fixed the Problem”

Quality Work

I have been completely satisfied with Hastings Water Works services to date. I am particularly impressed with your service technicians’ quality of work and knowledge. I would like to use Hastings Water Works for any repairs and opening and closing the pool. I plan to… Read more “Quality Work”

Problem Solved

Thank you so very much for taking care of our pool problem, your company is just so fabulous. It is so very nice to do business with a place of business that still believes in giving great customer service. When ever asked if I know… Read more “Problem Solved”

Great Customer Service and Professionalism

I just wanted to write and let you know how happy we are with our front-line supervisors at The Landings pool. Antonio is doing a super job providing daily supervision over our lifeguards. He resolves minor issues quickly and has done a terrific and timely… Read more “Great Customer Service and Professionalism”

Professional & Attentive

Dan and John were out yesterday for our pool opening, and I just want to let you know how impressed I was with their professionalism and attention to detail. We have been very pleased with our Hastings Water Works experiences so far. I believe there were… Read more “Professional & Attentive”

Excellent Service

We have been very pleased with every aspect of our Hastings experiences so far, from talking with Rick at the very beginning to the completed job. Larry was also out one day when I was home and was very pleasant and professional. Everyone I have… Read more “Excellent Service”

Real Pool Experts

I just wanted to thank you again for taking the time to come out and look at our pool personally.  Your guys opened our pool Monday and came back today for a check up.  Asking them questions, I don’t get the run around or some… Read more “Real Pool Experts”

Diligent

I thank you for your diligence in taking care of our pool. I am glad that we found your company. I am sure you can imagine the difficulties we had with the installers of our pool. I’m not surprised about the parts that needed to… Read more “Diligent”

In Great Hands!

Another great experience with Hastings today! We feel we are in great hands, it’s nice to know that you’re all so professional and respectful. Thanks again for taking care of all our needs this summer, while we were home and away. Our pool has never… Read more “In Great Hands!”

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All Rights Reserved. 

10331 Brecksville Rd. Brecksville, Oh 44141 

440-832-7700 

 

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