Client Testimonials

Although our clients lead very active and busy lives, many have felt the need to take the time to personally let us know their appreciation for our exemplary level of work and commitment to world class customer service.

Here is just a sampling of the many unsolicited comments from a few of our very satisfied clients in Columbus and Cleveland.
 

Hi Matt,
I have been completely satisfied with Hastings Water Works services to date. I am particularly impressed with your service technicians' quality of work and knowledge.

I would like to use Hastings Water Works for any repairs and opening and closing the pool. I plan to contact you this fall to schedule the closing. Thanks Matt.

John Dailey - Columbus

We have been very pleased with every aspect of our Hastings experiences so far, from talking with Rick at the very beginning to the completed job. Larry was also out one day when I was home and was very pleasant and professional. Everyone I have dealt with has been terrific!

Thank you so much for providing such excellent service.

Mary Asbury - Columbus

Dan and John were out yesterday for our pool opening, and I just want to let you know how impressed I was with their professionalism and attention to detail. We have been very pleased with our Hastings Water Works experiences so far.

I believe there were a number of places that were popping loose on the top edge of the pool liner. They took care of those before leaving.

I appreciate the earlier quotes for a new filtration system, salt system and solar cover as well. Please either e-mail or call me with options for the pump.

Thanks, Matt!

Mary Asbury

I thank you for your diligence in taking care of our pool. I am glad that we found your company.

I am sure you can imagine the difficulties we had with the installers of our pool. I'm not surprised about the parts that needed to be replaced - I was having trouble getting the pilot to light myself.

Thanks again. I have recommended you to several people and will continue to do so.

Have a great summer and we'll contact you when it comes time to close the pool.

Sincerely,

Deepak Gupta - Cleveland

Service was great! I am just so pleased, I can't even compare you with the company I have used in the past.

I have told my friends that have pools.

I would like to schedule regular service. I will call you to see what my options are.

Liz DeCrane - Columbus
 

I just want to tell you and your crew what a great job you ALL have done. Your ideas have given new life and a fantastic look to our pool.

The new plumbing is great and the water level seems to be holding steady so far. I will continue to check it.

Again...Rick, Matt and Jason, thank you for all the courtesy, understanding, and most of all your excellent work.

Sincerely,

Roger and Debbie Greenberg - Columbus

I just wanted to drop you a line to let you know how impressed I am with your firm, your team, and your service. The guys opened the pool and it looks great. They have even been out to clean it. I even like the card they leave on the door with the services provided and water chemistry.

I can't thank you enough for your personal service.

Thank You,

Douglas A. Davis - Columbus

I was very pleased with your service. Your workers were quite courteous and prompt when I needed the new pump and service on the pump electric line.

You will certainly be back to close the pool this fall.

Thanks,

Joan Kasson - Columbus